At Wajib Qurbani, we strive to ensure your satisfaction with the sacrificial process. However, if you encounter any issues with your Qurbani order, we have outlined our return policy below to address your concerns
Damaged or Defective Animals:
If you receive an animal that is damaged or defective, please contact us immediately upon delivery. We will arrange for a replacement or refund, depending on your preference.
Incorrect Animal Received:
If you receive the wrong animal or there is a discrepancy with your order, please notify us promptly. We will work to rectify the situation and ensure you receive the correct animal as per your original order
Cancellation of Order:
Should you wish to cancel your Qurbani order for any reason, please inform us at least [X] days before the scheduled delivery date. Refunds for canceled orders will be processed by our refund policy.
Refund Policy:
Refunds for eligible returns will be issued using the original payment method within [X] business days of receiving the returned animal. Please note that any applicable processing fees may apply.
Conditions for Return:
To be eligible for a return, the animal must be in its original condition and packaging, with all tags intact. We reserve the right to refuse returns that do not meet these criteria.
Contact Us:
If you have any questions or concerns regarding your Qurbani order or our return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure a smooth sacrificial experience.
Policy Updates:
We reserve the right to update or modify our return policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Thank you for choosing Wajib Qurbani for your sacrificial needs. We appreciate your trust and support in our services.
